Booking/Cancellation Policy

Important information about booking or cancelling your session.


-All booking must be paid for when booked, unless special arrangements have been made prior.

-All booking must be made at least 24 hours in advance to allow our tutors time to plan lessons.

-Our lessons will be first come, first serve. If you would like a regular time each week, we suggest purchasing your times well in advance as they do sell quickly when they become available, especially during testing windows (for LANTITE)

Cancellations and Rescheduling

-Cancellations/ Rescheduling made with at least 48 hours notice will be cancelled or changed to a different date or time, at no cost, assuming the date and time are available. Cancellations / Rescheduling with less than 48 hours notice will incur a 100% fee.

Please keep the time in mind when messaging the business or our tutors. We ask that no messages are sent after 8pm, unless you have a one off late session or an emergency.